Câu hỏi thường gặp

Danh sách Câu hỏi thường gặp

1. QWhat is Genesis? Mở

   Genesis is an independent MMORPG, online since 2009, in the style of classic games such as Diablo and DarkEden. Three races, Slayers, Vampires and Ousters, fight an endless war. Genesis is not affiliated with Diablo, DarkEden or their owners.

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2. QHow do I start playing? Is it free? Mở

   Create an account on the official website dkgenesis.com, download the client, unzip it and run the updater (Updater.exe). The game is free to play. Market Points (used in the item market) are optional and can be bought on the official website (Nạp tiền).

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3. QI can't open the official website from Korea. Mở

   Some networks in Korea cannot reach dkgenesis.com directly. Using a VPN usually solves it. Use a VPN you trust; browser VPN extensions are convenient but their safety is not guaranteed.

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4. Q"Game version is too low" or "Update failed" when I log in. Mở

   • The server may be restarting or under maintenance. Wait a while and try again, and check the notices.
   • Download the latest client from the official website and unzip it to a new folder.
   • Antivirus programs (including Windows Defender) sometimes flag the updater by mistake and delete it. Temporarily turn off real-time protection or add an exception, then unzip the client again.
   • On Windows 7 or 8.1, install Microsoft .NET Framework 4.6.2 or newer, update your network drivers and restart the PC.

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5. QIt says "Already connected" and I can't log in. Mở

   After a disconnect, your character can stay on the server for a few minutes. Wait and try again: the old session is closed automatically and you can log in.

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6. QThe server is offline. Is the game closing? Mở

   Maintenance and stabilization work happen from time to time and are usually temporary. Check the Notice board and the forum for news. Since 2009, player progress has never been wiped.

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7. QHas the server ever been reset (wiped)? Mở

   No. Genesis has never wiped characters or progress. Respecting players' progress is one of our core principles.

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8. QCan I delete a character? Mở

   Character deletion is not available at the moment (the client disconnects when you try). If you need a free slot, you can create another account.

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9. QCan I use a Korean nickname? Mở

   No. Character names must use English letters and numbers.

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10. QKorean chat types strange characters (Windows 10/11). Mở

    Open Settings > Time & Language > Language > Administrative language settings > Change system locale, uncheck Beta: Use Unicode UTF-8 for worldwide language support and restart the PC.

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11. QWhen is double EXP time? Mở

    Double EXP runs three times a day for one hour: 15:00, 19:00 and 23:00 UTC (00:00, 04:00 and 08:00 in Korea). There is no double time for rank EXP. Hourglasses double both EXP and rank EXP. Times may change; check the notices.

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12. QHow do I use Gold Medals and Son's Laurel Crowns? Mở

    Both are exchanged on the official website, in the Exchange menu. Gold Medals are exchanged for hourglasses (the amount needed depends on your level; see hourglasses prices). Collect 99 Son's Laurel Crowns to exchange them for a reward.

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13. QDoes a job change ticket keep my stats? Mở

    Yes. The stats move with the class. For example, a blader with 315/80/80 (STR/DEX/INT) becomes a gunner with 80/315/80.

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14. QHow much does a stat/skill reset cost? Mở

    • Grade 2–150: 1,000 P
    • 151–175: 2,000 P
    • 176–200: 4,000 P
    • 201–225: 5,000 P
    • 226–249: 6,000 P
    • 250: 8,000 P

    Prices may change.

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15. QThe game lags. What can I do? Mở

    • Client lag (the screen freezes when many players or skills are on screen): close other programs that use a lot of memory and keep your graphics drivers updated.
    • Network lag: the server is far from Asia, so packets travel through many routers. A connection or VPN with a good international route can help.

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